Contact Us

From one-off prototypes to short-run production, we take your concept from sketch to shipment. Share a few details (use, size, materials, quantity) and upload any references. Our team will recommend the best process and send a timeline and quote fast.

Contact@CraftOnyx.com

(919)-703-7899

A digital rendering of a geometric device with multiple layers, including a top white surface, a white middle layer, a central black cube with orange logo and text, a circuit board layer, and a black base with QR code and 'Made in USA' label, all set against a dark background.

 FAQs

  • We’re based in Raleigh, NC and we serve clients worldwide with tracked shipping.

  • Brand merch, signage, retail displays, fixtures, award plates, prototypes, jigs, and small mechanical parts. If it needs to be designed, branded, or built—we can help.

  • Acrylic, PLA/PETG/ABS/TPU (3D print), hardwoods, aluminum, stainless steel, and coated sheet metals. Finishes include matte/gloss UV print, brushed metal look, and painted/acrylic color matches.

  • Share goals, quantity, target date, and any files (logo, sketch, CAD). We’ll propose materials, pricing, and a timeline—then send a digital proof for approval.

  • Logos/art: SVG, AI, PDF, PNG.
    CAD/parts: STEP, IGES, STL, DXF. Don’t have files? We can create them.

  • Prototypes: 2–5 business days after proof approval.
    Short-run production: 5–15 business days, depending on complexity and volume. Rush options available.

  • We do one-offs and small batches. Price breaks usually at 10/50/100+ units.

  • Yes—UV print supports fine detail and Pantone-style matches (within print tolerances). Laser and CNC provide crisp edges and engraved/relief effects.

  • Guidelines: 3D print ±0.3 mm or ±0.3%; laser/CNC parts often ±0.1–0.2 mm depending on geometry and material. We’ll confirm per design.

  • Yes—consistent quality, packaging options, and repeatable specs for boutiques and teams. Ask about wholesale pricing.

  • One proof round is included for most projects; additional changes are quoted if scope shifts.

  • Use the form on our Contact page or email Contact@CraftOnyx.com. We reply within one business day.